V-Pass System and Device Requirements

Supported iPad Devices and iPadOS Versions

To ensure proper operation and compatibility, the V-Pass mobile application supports the following iPad models and operating systems: 

App Installation & Activation

• The application can be downloaded directly from the Apple App Store.
• Upon initial launch, users will be prompted to manually enter their License ID to activate the application.
• Once activated, the License ID is retained; users do not need to re-enter it after app updates.
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App Updates

• The application will automatically update if the device is configured to auto-update apps via the App Store.
• Update timing is controlled by Apple and may vary (typically several hours to a few days after release).
• Updates are generally applied overnight or when the iPad is idle.
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Mobile Device Management (MDM)

• The Health System may manage deployment and configuration through its existing MDM solution (e.g., Microsoft Intune).
• No additional setup is required from V-Pass for Intune deployment.
• For optimal management and streamlined app installation/updates, an Apple Business Manager account is recommended (free, but requires verified business information).

Supported Windows and Browser Requirements