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V-Pass System and Device Requirements

Supported Windows and Browser Requirements


Component

Minimum Supported Version

Notes

Operating System

Windows 10 or higher

Full support for Windows 10 and Windows 11 environments

Minimum resolution of 1024 x 768 pixels

Google Chrome

Version 135 or higher

Required for compatibility with modern web standards

Microsoft Edge

Version 135 or higher

Chromium-based Edge only


Recommendation hardware requirements

CPUIntel Core i5 (10th gen or newer) / AMD Ryzen 5 4000-series or newer — 4+ cores @ 2.5 GHz
RAM8 GB


Supported iPad Devices and iPadOS Versions


To ensure proper operation and compatibility, the V-Pass mobile application supports the following iPad models and operating systems: 

Category

Supported Values

Supported OS versions

iPadOS 15 or higher

Supported orientation

Landscape Left, Landscape Right

Supported devices

iPad Air (3rd gen and later), iPad (5th gen and later), iPad Mini (4th gen and later), iPad Pro (all models)

App Installation & Activation


  • The application can be downloaded directly from the Apple App Store.
  • Upon initial launch, users will be prompted to manually enter their License ID to activate the application.
  • Once activated, the License ID is retained; users do not need to re-enter it after app updates.

App Updates


  • The application will automatically update if the device is configured to auto-update apps via the App Store.
  • Update timing is controlled by Apple and may vary (typically several hours to a few days after release).
  • Updates are generally applied overnight or when the iPad is idle.

Mobile Device Management (MDM)


  • The Health System may manage deployment and configuration through its existing MDM solution (e.g., Microsoft Intune).
  • No additional setup is required from V-Pass for Intune deployment.
  • For optimal management and streamlined app installation/updates, an Apple Business Manager account is recommended (free, but requires verified business information).